Our finer details on shipping, locations and timing.
2 - 8 business days(includes insurance and tracking). *3-10 business days during peak season. flat rate based on each province. US Orders: We use Canada Post, UPS or USPS to ship. (includes tracking and insurance). *5-15 business days during peak sea
All CO2 emissions generated by shipping out online orders are calculated to determine our monthly offset cost. This calculated cost neutralizes our shipping emissions and will then be invested towards protecting forests with and used to contribute t
Sezzle: Orders purchased using Sezzle are subject to hold before shipment for approx. 48 hours until payment approval.
If your package is returned to the sender due to incorrect address input, there are a few things that could happen to depend if you still want your order:. *Please note there is a return-to-sender fee that we are charged by the courier when this happ
We do not have that option as we are online only.
This used to be a hard no, and we fought long and hard to keep it that way, but as we keep growing, it is increasingly challenging to keep items clean and safe without some protection. We have begun storing and shipping items in compostable bags. Our
Once the carrier picks up the package, it is their responsibility for lost, delayed and/or misplaced packages; however, we will do whatever we can to help should anything happen. If needed, we will submit a ticket for an investigation with the carrie